Returns & Exchanges

At Aedes Perfumery, we strive for your complete satisfaction with our curated selection of luxury fragrances. If you are not entirely pleased with your purchase, we accept returns of unopened and unused items in their original packaging within 14 days of delivery.

Return Process

• 1.
  Request Authorization

  Contact our customer service team at [email protected] to request a Return Merchandise Authorization (RMA) number before shipping your item back.

• 2.
  Secure Packaging

  Carefully pack the unopened product in its original box with all protective materials to ensure the delicate glass remains intact during transit.

• 3.
  Ship the Item

  Affix the provided return label or use a trackable shipping service to send the package back to our New York City boutique address.

• 4.
  Refund Processing

  Once our specialists inspect the return for its original seal, we will issue a refund to your original payment method within 5 to 7 business days.